ZuluDesk Management System

ZuluDesk has a powerful management system for the IT department. IT has to keep track of all devices. With the management system they can set policies and keep track of activities and incidents. It is important that IT has all the right tools for managing their tablet park.

  • Dashboard Overview
  • Device Administration
  • Users & Groups
  • Incident System
  • Profile Management
  • Volume Purchase Program
  • Device Enrollment Program
  • App Distribution
  • Document Distribution

A good overview of all the features that ZuluDesk provides for IT departments is shown in the screenshots below.

zms_overview

ZuluDesk Management System (ZMS) features

Device Details

Device Details

IT can see a lot of information about the devices and it can manage each and every device. The IT department has the same functionality as the teacher along with additional tools, info and restrictions.

You can also clear the passcode for a device using Device Details. This can be useful if a student changes the passcode and then forgets it. Which happens more often than you’d imagine.

But, that is not all, you also have to the power to lock a device or even wipe the device, for example if you need to ensure the privacy of a student when his device has been stolen.

Device Details
This displays the basic device details such as the approximate location of the device, battery level, storage and memory information, owner’s name, device policies and the iCloud backup status (enabled or not).

Owner History
Quickly see who used the device in the past.

Profiles
It displays a quick overview of all the profiles that are installed on the device.

Apps
Under this section, you can see which apps are installed on the device.

Documents
See the documents that have been distributed to the device.

ZuluDesk Teacher
Here you can see the restrictions that are currently active on the device and who enforced it. You can also view the log file for historical data.

Activity Log
Here you will be given a clear insight on profile distribution, invitations, app distribution, etc.

Incident Registration

Incidents

The Incident system in ZuluDesk is a powerful tool that enables IT administrators to check and keep track of (possible) problems with iPads.

Here you can register a damaged iPad and check if the device is still eligible for warranty. You can also add attachments like photographs or documents which can serve as proof.

The incident system provides a timeline where you can easily monitor progress or see the status of the incident. Students will see this progress at the self-service page as well.

Incident Details
In this section you can see general information about the device. For example: you can see it’s status and if the device is still eligible for warranty.

You can also add attachments to the incident, for example a picture as proof of the damage.

Timeline
The Timeline gives you a quick overview of the incident. When was the incident reported, what happened in the meantime, or what was de lead time of the whole incident.

Profiles

Profiles

ZuluDesk is a complete Mobile Device Management (MDM) solution for schools. You can use ZuluDesk to manage the students as well as the teachers or other personnel who uses a mobile device within the school.

Wi-Fi
Configure Wi-Fi settings via a profile.

Passcode
Enforce a passcode policy via a profile.

Webclips
Automatically distribute webclips via a profile, for example a link to the schools website.

Restrictions
Configure restrictions for students, teachers and other staff. Disable the use of the camera via a profile for example.

Mail & Calendar
Automatically configure the mail and calendar for students via a profile.

More..
And there is many more you can configure: Contacts, AirPrint, Domains, Web Content Filter, Global HTTP Proxy, Software Upgrade (macOS), Dock, etc…